All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by The Welcome to the D is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website. USE OF COLLECTED INFORMATION Any details collected from The Welcome to the D customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.